Frequently Asked Questions
Find answers to common questions about your Juicy Couture experience
How do I care for my velour tracksuit?
To maintain the plush texture, we recommend machine washing inside out on a cold, gentle cycle and tumble drying on low or laying flat to dry.
Are your products authentic?
Yes, all items purchased directly from our official website are 100% authentic Juicy Couture products.
Can I modify or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You may cancel within 30 minutes of placement; after that, please follow our return process.
What size should I order?
Our items generally run true to size with a slim-fit aesthetic. Please refer to our comprehensive Size Guide found on each product page.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by destination.
How can I track my package?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website.